- Mark H., Leadership Coach
- Sandra W., Health Coach
- Ryan P., Mindset Coach
- Noah Z., Business Coach
- Taylor J., Performance Coach
- Jessica P., Life Design Coach
Med spa owners spend their days chasing clients through the door. Few build the guards that protect the money once it's in.
Room not full enough? Start with the Playbook. Don't know where the money's going? Start with the Diagnostic.
Profit a $1M+ med spa should keep, top of the healthy range
Industry benchmark: 20–25% net margin. Most owners keep far less.Profit Drains that quietly siphon it, usually several at once
Shrinkage · Staffing · Pricing · Marketing · Close RateYears building efficient, scalable medical businesses
Operator-to-operator. Not theory.Revenue comes in strong. Then the drains open. This is the anatomy of a typical $1.9M med spa. Watch what the five drains take before profit ever reaches you.
Illustrative model of a $1.9M med spa, built from industry benchmarks and the same math behind our Profit Drain Diagnostic. Your numbers will differ, and that's the point of the diagnostic.
Every figure below is what a typical drain takes from a $1M+ med spa in a year. Most owners are leaking from three or more at once.
product walking out ≈ $132K/yr
idle rooms & overtime ≈ $96K/yr
underpriced services ≈ $88K/yr
untracked ad spend ≈ $74K/yr
consults that don't book ≈ $79K/yrRoot-cause work, not band-aids. The same four-phase arc runs through everything we do, from the free diagnostic to the full Accelerator.
Find the leaks with real numbers. The Profit Drain Diagnostic scores all five drains and tells you which one is bleeding worst.
Root-cause analysis on the biggest drain, then a one-page system your team actually follows, not a binder that gathers dust.
Pricing trued to margins, consult flow rebuilt around the PROVE close, marketing tracked to the dollar.
With the drains closed, growth stops feeding the leaks. More volume finally means more profit, not more chaos.
Enter through the Playbook or the Diagnostic. Both lead to the same place. Every stage stands on its own. The fork at the end is a choice, not a next step.
82 pages and 12 worksheets for the 97% not ready to book today, not the same 3% every practice already circles. Once the room's full, the next question is what happens to the money.
Your happiest patients become your sales team, the review study behind Part 3 of the Playbook, built from 6,300+ reviews across 750+ med spas, naming what to stop and what works instead.
Get the Blueprint →Score all five drains and get your personalized leak report: which one's bleeding worst, how much, what to fix first, because filling the room only ever answers half the question.
Take the Diagnostic →Bring your diagnostic results. Leave with a prioritized punch list and a straight answer on whether we should work together. Or take what you found straight into the 2-Hour Turnaround yourself.
Book the Call →Your biggest pain point, addressed in 2 hours or less, root cause found and a One-Page Fix in hand, then install it yourself, or bring in help to install it with you.
Start the Turnaround →Bigger than one owner installing it alone. Done-with-you: we find and install the fixes across all five drains, systems and team included. We keep working until we've found at least $50K of opportunity.
See the Program →For med spa owners doing $1.5M+: two owners take the floor each meeting until everyone's had a turn, scorecards read out loud. Join on its own, or as the follow-through after the Accelerator.
Twenty-plus years in the medical field building efficient, scalable businesses, which means I've sat where you sit: watching a busy calendar somehow produce an empty bank account. My work is strategic root cause analysis: find what's actually driving the chaos, fix it at the source, and hand you back a business that runs on systems instead of stress.
"Every unsolved root problem costs you twice: once in money, and once in the energy you spend fighting the same fire next month."
I built the Profit Drain Diagnostic, the PROVE consult framework, and the Revenue & Efficiency Accelerator for one audience: med spa and HRT clinic owners who are done guessing where the money went.
Before working with Chad, I often felt overwhelmed by challenges. Now, I see every obstacle as a chance to innovate and excel. Chad's insightful approach has not only helped me create better solutions but has also empowered me to build a truly positive future.
D.W.One of the most skilled and dependable leaders I've ever partnered with. He brings clarity to ambiguity, offers insightful perspectives, and executes with precision, all while fostering a sense of calm and confidence among stakeholders.
R.T.His coaching style is empowering, clear, and always forward-thinking. He has an incredible ability to communicate complex ideas in a way that's easy to understand and apply. His guidance had a lasting impact on my growth both professionally and personally.
H.H.
Pick a time below. The short form on the calendar shapes the call. Answer it straight, and if you're not a fit, we'll tell you straight.
A couple of quick questions on the form keep the call useful. Answer them straight and bring last month's numbers.
